Help
The 13 questions we get most often. If yours is not here, write to info@eventpixel.eu.
Right after creating the gallery you have the QR code in your e-mail and in the gallery admin. Under Admin → Print templates you download PDFs in your gallery colours: table card (A6), bar stand (A5), welcome sign (A4), name cards, stickers, table numbers. What works best is a card on every table plus a bigger one at the bar — a single code at the entrance gets scanned by the first twenty guests and then everyone forgets it.
They scan the QR code or open the link in their phone's browser, tap "Upload photos", pick dozens of photos at once and send. No app, no account, no password. Works on iPhone (HEIC included) and Android; videos up to 3 minutes and 200 MB.
In the gallery admin click "Slideshow on screen" (or open the gallery address + /slideshow) in a browser on a laptop connected to the projector, a smart TV, or via Chromecast/AirPlay. Tap "Start" — it goes full screen. New photos appear within 5 seconds and the QR code stays in the corner. Speed and music are set in Gallery settings.
In the gallery admin or on the wall, the "Download all" button — a full-quality ZIP, also per album. On Small and higher plans. You can turn guest downloads off in Settings; you always have them.
Gallery admin → Password protection. Guests get the password from you; the gallery is not searchable even without one. If you want guests to only send photos and not see them (children's parties, companies), switch "Photo wall → host only" in Settings.
In the gallery admin with the cross next to the photo — it disappears from the wall, the slideshow and the disk instantly. For corporate events turn on approval mode: a photo reaches the wall only after you approve it.
At pixelka.sk/moje enter the e-mail you created the gallery with. You get a sign-in link (or sign in with a password if you set one) and in the gallery list you generate a new admin link. The old one stops working — for co-hosts too.
The language of their phone: Slovak, Czech, Hungarian, German, Polish or English. You set the gallery's default language in Settings; guests can switch it in the page footer.
12 or 24 months after the event depending on the plan (Free: 14 days of full view, then thumbnails). 30 and 7 days before the end we e-mail you — download the ZIP or extend with an upgrade. After the end we permanently delete the photos from the server; nothing remains.
For a paid plan you get a QR code for a bank transfer (amount and reference pre-filled). Once the payment arrives we activate the gallery, usually the same working day, and send the links and a payment receipt. An EventPixel coupon activates the gallery for free immediately.
On a server in Germany (EU), the database in Slovakia. Only people with the link (or password) see them. We don't use, sell or train anything on your photos. Details on the Security and GDPR page.
In Settings turn on consent before upload (your own text), lead capture (name + e-mail), approval mode, and upload your logo and partner logos. As an EventPixel client you create the gallery directly in the client portal next to your event — free up to 5 GB with all features — and the gallery QR goes onto the guest invitations.
Yes. Clients of the EventPixel agency get a gallery for every event free of charge, up to 5 GB with every feature — no coupon. How: sign in to the client portal at eventpixel.eu/portal, open the event → Gallery tab → Create gallery (the "EventPixel client" plan is pre-selected). The links and QR card arrive by e-mail (check Spam too); the gallery is linked to the event and you also manage it here at pixelka.sk/moje with the same e-mail. A gallery created directly here with your portal e-mail is linked to your company automatically.
No card, no app for guests, no subscription. Start free and upgrade when you need to.
Create a free gallery