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Contact & operator
E-mail is the fastest route — we usually reply within one business day, and faster on wedding weekends. Most questions are answered in Help.
1. Write to us
| Support, questions, complaints | info@eventpixel.eu |
|---|---|
| Personal data and data-subject rights | info@eventpixel.eu — see the Privacy Policy |
| Reporting illegal content in a gallery | info@eventpixel.eu — include the gallery address, which content and why; assessed within 2 business days |
| Security vulnerabilities | info@eventpixel.eu — thank you to everyone who reports responsibly |
| Partnerships, agencies, photographers | info@eventpixel.eu |
Please include the gallery address (for example name.pixelka.sk) — without it we cannot help as quickly. Never send the manager link to anyone, including us; the gallery address and the e-mail it was created with are enough.
2. Service operator
| Legal name | VitaCore s. r. o. |
|---|---|
| Registered office | Matúšova 8027/54, Bratislava – mestská časť Staré Mesto, 811 04, Slovakia |
| Company ID (IČO) | 56 093 667 |
| Tax ID (DIČ) | 2122201774 |
| VAT | not registered for VAT |
| Register entry | Commercial Register of the Municipal Court Bratislava III, Section: Sro, Insert No.: 176563/B |
| IBAN | SK7411000000002946168241 (plan payments via the QR code in the form; the payment reference is the order number) |
| info@eventpixel.eu | |
| Web | pixelka.sk · pozyva.sk · eventpixel.eu |
Pixelka and Pozýva are products of the EventPixel event agency, operated by the same company. Consumer supervision: Slovak Trade Inspection, Inspectorate for the Bratislava Region, Bajkalská 21/A, 827 99 Bratislava. Data protection supervision: Office for Personal Data Protection of the Slovak Republic, Hraničná 12, 820 07 Bratislava 27.
3. Postal address and meetings
Send documents (withdrawal, requests, a signed DPA) to the registered office: VitaCore s. r. o., Matúšova 8027/54, Bratislava – mestská časť Staré Mesto, 811 04, Slovakia. We have no walk-in premises; we are happy to arrange a meeting with business clients by e-mail.
4. Legal documents
- Terms of Service — plans, payment, withdrawal, complaints
- Privacy Policy — what we process, where, for how long, your rights, cookies
- Data Processing Agreement (DPA) — for business hosts
- Security & GDPR — a plain-language overview for hosts and guests
